Greetings from Srayan
Greetings from Srayan
Greetings from Srayan
Photographer ✦ Poet ✦ Cook ✦ Bird-watcher
Photographer ✦ Poet ✦ Cook ✦ Bird-watcher
Designing with minimalism inspired by
LEGO and Systems Thinking
Designing with minimalism inspired by
LEGO and Systems Thinking
Designing with minimalism inspired by
LEGO and Systems Thinking
Computer Science Engineer turned UX Designer, with over
9 years
9 years
9 years
9 years
9 years
of industry experience.
Started as a
UI Engineer
UI Engineer
UI Engineer
UI Engineer
UI Engineer
accompanied by
CX Consulting
CX Consulting
CX Consulting
CX Consulting
CX Consulting
Both experiences helped me to adapt and make transition into Product Design.
My latest experience has been as a
Product Designer 3
Product Designer 3
Product Designer 3
Product Designer 3
Product Designer 3
at Cisco on Webex CX.
I am also a volunteer design mentor having mentored
60+ designers
60+ designers
60+ designers
60+ designers
60+ designers
I love and thrive on designing with the people and for the people.
Computer Science Engineer turned
UX Designer, with over
9 years
9 years
9 years
9 years
9 years
of industry experience.
Started as a
UI Engineer
UI Engineer
UI Engineer
UI Engineer
UI Engineer
accompanied by
CX Consulting
CX Consulting
CX Consulting
CX Consulting
CX Consulting
Both experiences helped me to adapt
and make transition into my
anything digital.
My latest experience has been as a
Product Designer 3
Product Designer 3
Product Designer 3
Product Designer 3
Product Designer 3
at Cisco on Webex CX.
I am also a volunteer design mentor having mentored
60+ designers
60+ designers
60+ designers
60+ designers
60+ designers
I love and thrive on designing with the people and for the people.
Computer Science Engineer turned UX Designer, with over
9 years
9 years
9 years
9 years
9 years
of industry experience.
Started as a
UI Engineer
UI Engineer
UI Engineer
UI Engineer
UI Engineer
accompanied by
CX Consulting
CX Consulting
CX Consulting
CX Consulting
CX Consulting
Both experiences helped me to adapt and make transition into Product Design.
My latest experience has been as a
Product Designer 3
Product Designer 3
Product Designer 3
Product Designer 3
Product Designer 3
at Cisco on Webex CX.
I am also a volunteer design mentor having mentored
60+ designers
60+ designers
60+ designers
60+ designers
60+ designers
I love and thrive on designing with the people and for the people.
I solve problems / find opportunities by
I solve problems / find opportunities by
I solve problems / find opportunities by
Selected work
Selected work
Immediate joiner
Immediate joiner
Immediate joiner
Open to new opportunities
Identifying growth opportunity for SMS campaign volume
Simplified messaging campaigns for SMBs to engage first-phase migrated customers and increase revenue.
Recharge value
202.8%
Usage proportion
88.6%
Identifying growth opportunity for SMS campaign volume
Simplified messaging campaigns for SMBs to engage first-phase migrated customers and increase revenue.
Conversion rate
38%
Steps for journey
3/4th
Identifying growth opportunity for SMS campaign volume
Simplified messaging campaigns for SMBs to engage first-phase migrated customers and increase revenue.
Recharge value
202.8%
Usage proportion
88.6%
Textlocal UK offboarding
Optimizing offboarding for users to increase migration to Webex Interact.
Conversion rate
38%
Steps for journey
3/4th
Outbound communications with SMS & WhatsApp channels
Simplified multi-channel messaging for SMBs to engage customers & drive sales
Recharge value
202.8%
Usage proportion
88.6%
Textlocal UK offboarding
Optimizing offboarding for users to increase migration to Webex Interact.
Conversion rate
38%
Steps for journey
3/4th
Growth Design (PoC)
Multimodal GenAI Avatar video: Personalized and Interactive
Exploring the capability to create AI avatar-driven videos commmunications to enhance CX in onboarding, service delivery, retention, and upselling.
Recharge value
202.8%
Usage proportion
88.6%
Growth Design (PoC)
Multimodal GenAI Avatar video: Personalized and Interactive
Exploring the capability to create AI avatar-driven videos commms to enhance CX in onboarding, service delivery, retention, and upselling.
Recharge value
202.8%
Usage proportion
88.6%
Growth Design (PoC)
Multimodal GenAI Avatar video: Personalized and Interactive
Exploring the capability to create AI avatar-driven videos commmunications to enhance CX in onboarding, service delivery, retention, and upselling.
Recharge value
202.8%
Usage proportion
88.6%
My Learning Studio: E-learning platform for employees
Increased 300K+ employee commitment to growth via gamification and personalization based on individual skill gaps and career progress.
Weekly engagement
27%
SUS score
68.75 / 100
My Learning Studio: E-learning platform for employees
Increased 300K+ employee commitment to growth via gamification and personalization based on individual skill gaps and career progress.
Recharge value
202.8%
Usage proportion
88.6%
My Learning Studio: E-learning platform for employees
Increased 300K+ employee commitment to growth via gamification and personalization based on individual skill gaps and career progress.
Weekly engagement
27%
SUS score
68.75 / 100
Experience
Experience
Product Designer 3
Product Designer 3
Product Designer 3
Cisco - Webex CX
Cisco - Webex CX
Cisco - Webex CX
Jan 2022 - Feb 2025
Jan 2022 - Feb 2025
UX Designer
UX Designer
UX Designer
Cognizant
Cognizant
Cognizant
Apr 2019 - Aug 2021
Apr 2019 - Aug 2021
CX Consultant | UI Engineer
CX Consultant | UI Engineer
IBM
IBM
IBM
Sep 2014 - Aug 2017
Sep 2014 - Aug 2017
Web Designer (Intern)
Web Designer (Intern)
Web Designer (Intern)
Dialmetrics
Dialmetrics
Dialmetrics
Feb 2014 - Jul 2014
Feb 2014 - Jul 2014
Skills
Skills
UX Design
Product Design
Interaction Design
UX Research
Data Analysis
Social Listening
Heuristic Evaluation
Competitive Analysis
Usability Testing
User personas
User flows
Journey mapping
Design Systems
Wireframing
Prototyping
Miro
Figma
Mentoring